Shipping policy

At Cookpotz, we strive to provide fast and reliable shipping for all orders. Please read this shipping policy carefully to understand our shipping practices. Shipping Rates and Options We offer shipping within the United States and internationally. Shipping rates and options will vary depending on the destination, weight, and size of the package. We offer standard and expedited shipping options. Processing and Delivery Time We process and ship orders within 1-2 business days after payment is received, excluding holidays and weekends. Delivery time will vary depending on the shipping option selected and the destination. Please note that international orders may be subject to customs clearance procedures, which can cause additional delays. Order Tracking We provide order tracking information for all orders. You will receive a tracking number by email once your order has been shipped. You can track your package online or through the carrier's mobile app. Shipping Carriers We use reputable shipping carriers such as UPS, FedEx, and USPS for all domestic and international shipments. We reserve the right to choose the carrier based on the destination, weight, and size of the package. Shipping Address We ship to the shipping address provided during checkout. Please ensure that the shipping address is correct and complete to avoid delivery delays or package returns. We are not responsible for any packages that are lost or delayed due to an incorrect or incomplete shipping address. Shipping Restrictions We comply with all applicable shipping regulations and restrictions. We do not ship to PO boxes or APO/FPO addresses. Some products may be subject to shipping restrictions due to their size, weight, or contents. We reserve the right to refuse shipping for any order that violates shipping regulations or restrictions. Shipping Damage or Loss We take great care in packaging and shipping our products to ensure they arrive in good condition. However, in the unlikely event that your package is damaged or lost during shipping, please contact us immediately. We will work with the carrier to file a claim and provide a replacement or refund for the damaged or lost item.

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